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Progress
takes Persistence
By Dean Lindsay
Nothing in the world can take the place of Persistence.
Talent will not; nothing is more common than
unsuccessful men with talent.
Genius will not; unrewarded genius is almost a proverb.
Education will not; the world is full of educated derelicts
Persistence and Determination alone are omnipotent.
-
Calvin Coolidge
Many highly revered books
on the subject of selling contend that it takes five to 10 follow-up actions
with a prospect to make the first sale. Obviously, persistence is a key
ingredient for sales success. The greatest sales skills in the world are
useless unless combined with the correct amount of persistence. Consider:
Persistence is a Byproduct of Passion. If you see persistence,
passion is at work. Passion leads to a zest for the pursuit. Plus, passion
is extremely attractive. Passion is dramatically damaged by discouragement,
cynicism and apathy. If you are going to be a top sales pro you must eliminate
these from your vocabulary and behavior. The challenge is that facing
what could be many months of sales effort can be discouraging and lead
to a loss of passion. Don't focus on the long sales process. Instead break
it into a series of short steps.
Sell Yourself on Your Sales Goals. To keep the passion,
constantly remind yourself of the benefits you are expecting from your
efforts. Keeping your thoughts constantly on the benefits of your sales
goals will allow you to dispense with failure quickly and decisively re-adjust
your sales efforts .
Persistence is Not Pushy. Persistence is sometimes confused
with being pushy and a lack or respect for the prospect. Sales persistence
demands respect for and good rapport with your prospects. It is much easier
to follow-up with someone you have a good relationship with. Your ability
to follow-up will determine your success in sales. If you ever feel that
your prospect is pulling back because of your follow up, you may want
to try saying something like, “I don’t want to seem over eager
or as anything less than professional. How would you like me to follow
up with you?”
Keep Your Sense of
Humor. Professionals who maintain a sense of humor gain respect.
Plus it's good for you. When you laugh, you release endorphins in the
brain that make you feel better. You have more energy to tackle sales
challenges. People are drawn to people that are upbeat and have a positive
jovial frame of mind.
Do Not To Take Rejection Personally. I know this is tough,
especially when you have passion for what you do. But consider that a
huge reason so many sales people never persist is they take every sales
rejection, setback, or failure personally. To an unhealthy degree, they
equate the success their product or service with their personal self-esteem
and thus each business setback becomes a personal failure. Work hard to
get out of the limiting habit of beating yourself up mentally when you
can't get to the decision maker, when the presentation doesn't go well,
when you forget to pop an Altoids in your mouth after that lunch of garlic
and onions. By focusing on blaming yourself, you are seriously breaking
down your level of resolve and persistence and believe me there are plenty
of other people out there who are only too willing to do that for you.
Give yourself a break. You ain't perfect and wouldn't the rest of us feel
weird if you were.
Things Can and Do Go Wrong. Each lost sale, missed opportunity
or A / V problem should not be allowed to become an emotional ‘downer’.
Self pity is not part of a rocking sales professional's make up. Re-frame
the setback to your advantage. Invest the time in stepping back and analyzing
what went wrong. Play the event back in your mind and try to find the
words or solutions that might have made the difference. Consider that
by eliminating another sales idea that didn’t work, the path to
sales success became clearer. Pay constant attention to implementing necessary
changes in marketing and sales strategy, while keeping long term goals
the same.
Go. Do Try. The average, self-made millionaire in this
country was broke, bankrupt or financially destitute 3.7 times before
becoming a financial success. Even Wal-Mart, a two billion-dollar corporation
founded from nothing, had to struggle to avoid financial collapse in the
early days. But Sam Walton was extremely extremely persistent and I hear
Wal-Mart is doing pretty good these days. Don't quit. Keeping doing something
you believe will lead to progress. We haven't lost until we quit trying.
As the Japanese proverb teaches, the eventual winners are those who 'fall
down seven times, get up eight.'
Be Progress.
Internationally recognized business development strategist, author, and speaker Dean Lindsay is the founder of The Progress Agents LLC – an idea studio dedicated to empowering progress in sales, service, and workplace performance.
His latest book Cracking the Networking CODE - 4 Steps to Priceless Business Relationships is published by World Gumbo Publishing.
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